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FREE SHIPPING ON RETAIL ORDERS OF $35 OR MORE!

Shipping & Return Policy

Shipping Information

All orders are shipped via UPS as our standard shipping option from our warehouse in Ohio. Orders do not ship on weekends or holidays.

Orders on DoctorHoys.com

  • Standard Shipping: FREE shipping on orders $35.00 or more, flat rate $9.50 shipping for all orders $34.99 and under.
  • Transit Times: Arrives 1-5 business days
POWERSTEP SHIPPING TRANSIT TIMES

Payment Methods

DoctorHoys.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal, and Mobile Payments.

Returns

We hope you love your Doctor Hoy's products. However, if you are not satisfied with your item, please return your product to the place of purchase for return or exchange.

For products purchased from DoctorHoys.com, we gladly accept returns by mail up to 30 days from date of purchase. Refunds will be processed back to the original method of payment. Shipping, handling and return postage fees are non-refundable.

Direct Doctor Hoy's customers can contact Customer Service at 888-237-3668 or email info@doctorhoys.com to initiate a Return Authorization. Retailer terms and conditions apply.

Returns can be directed to:

DOCTOR HOY'S
ATTN: RETURNS
931 Seville Rd
Wadsworth, OH 44281

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