Shipping & Return Policy
Shipping Information
All orders are shipped via UPS SurePost or USPS as our standard shipping option from our warehouse in Ohio. Orders do not ship on weekends or holidays.
Orders will be processed and shipped within 3 business days of being placed.
Orders on DoctorHoys.com
- Standard Shipping: FREE shipping on all retail orders
- Transit Times: Delivery can take from 2 to 8 business days in the 48 contiguous states. Due to variability of transportation, packages shipped via USPS to Alaska or Hawaii may take up to 3 to 5 weeks to arrive.
Payment Methods
DoctorHoys.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal, and Mobile Payments.
Returns
We hope you love your Doctor Hoy's products. However, if you are not satisfied with your item, please return your product to the place of purchase for return or exchange.
For products purchased from DoctorHoys.com, we gladly accept returns by mail up to 30 days from date of purchase. Refunds will be processed back to the original method of payment.
Direct Doctor Hoy's customers can contact Customer Service at 888-237-3668 or email info@doctorhoys.com to initiate a Return Authorization. Retailer terms and conditions apply.